Coordonnées
Contact Us
We’re always happy to help! Whether you have a question about an order, need help choosing a design, or want more information about our products or workshops, please don’t hesitate to reach out.
For all inquiries, please email us at:
This is the best and fastest way to contact us.
🛒 Order & Design Questions
If you are contacting us about an order, please include:
- Your order number
- Your full name
- Any relevant details regarding your inquiry
For custom designs, design selections must be emailed to us after purchase.
⏰ Response Time
We aim to respond to all emails within 1–2 business days. During busy seasons, workshops, or holidays, response times may vary slightly.
📍 Local Pickup & Workshops
Details regarding local pickup locations, workshop dates, and class information will be provided at checkout or communicated via email when applicable.
❗ Please Note
- We do not offer phone support at this time
- Social media messages are not monitored for order-related inquiries
- Email ensures nothing gets missed and helps us assist you as efficiently as possible
Thank You
Thank you for supporting a small, handmade business. We truly appreciate every order and look forward to creating something special for you.